When I activate Woocommerce, my page breaks [woocommerce] - TagMerge

When I activate Woocommerce, my page breaks [woocommerce]

Roberta1999Asked 4 months ago

Prerequisites

  • [X] I have carried out troubleshooting steps and I believe I have found a bug.
  • [X] I have searched for similar bugs in both open and closed issues and cannot find a duplicate.

Describe the bug

When I activate Woocommerce, my page breaks the site is brand new, everything works, but when i install the woocommerce site, it shows errors.

The page I need help with: https://bubba.lt/

Expected behavior

I want you to help solve the problem

Actual behavior

the site is down at all

Steps to reproduce

Be pavadinimo Be pavadinimo2

WordPress Environment

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WordPress Environment

WordPress address (URL): https://bubba.lt Site address (URL): https://bubba.lt WC Version: 6.1.0 REST API Version: ✔ 6.1.0 WC Blocks Version: ✔ 6.5.1 Action Scheduler Version: ✔ 3.4.0 WC Admin Version: ✔ 3.0.3 Log Directory Writable: ✔ WP Version: 5.8.3 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: –

Server Environment

Server Info: Apache PHP Version: 7.3.33 PHP Post Max Size: 8 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.79.1 OpenSSL/1.1.1m

SUHOSIN Installed: – MySQL Version: 5.7.36-cll-lve Max Upload Size: 2 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔

Database

WC Database Version: 6.1.0 WC Database Prefix: Iv3EP4NX_ Total Database Size: 2.89MB Database Data Size: 2.71MB Database Index Size: 0.18MB Iv3EP4NXwoocommercesessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwoocommerceapikeys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwoocommerceattributetaxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwoocommercedownloadableproductpermissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwoocommerceorderitems: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwoocommerceorderitemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwoocommercetaxrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwoocommercetaxratelocations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwoocommerceshippingzones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwoocommerceshippingzonelocations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwoocommerceshippingzonemethods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwoocommercepaymenttokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwoocommercepaymenttokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwoocommercelog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXactionscheduleractions: Data: 0.00MB + Index: 0.02MB + Engine MyISAM Iv3EP4NXactionschedulerclaims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXactionschedulergroups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM Iv3EP4NXactionschedulerlogs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXcommentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXcomments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM Iv3EP4NXlinks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetcustomfields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetdynamicsegmentfilters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetfeatureflags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetforms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetlog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetmappingtoexternalentities: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetnewsletters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetnewsletterlinks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetnewsletteroption: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetnewsletteroptionfields: Data: 0.00MB + Index: 0.01MB + Engine MyISAM Iv3EP4NXmailpoetnewsletterposts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetnewslettersegment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetnewslettertemplates: Data: 1.04MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetscheduledtasks: Data: 0.00MB + Index: 0.01MB + Engine MyISAM Iv3EP4NXmailpoetscheduledtasksubscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetsegments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM Iv3EP4NXmailpoetsendingqueues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetsettings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetstatisticsbounces: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetstatisticsclicks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetstatisticsforms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetstatisticsnewsletters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetstatisticsopens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetstatisticsunsubscribes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetstatisticswoocommercepurchases: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetstatsnotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetsubscribers: Data: 0.00MB + Index: 0.01MB + Engine MyISAM Iv3EP4NXmailpoetsubscribercustomfield: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetsubscriberips: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetsubscribersegment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetuseragents: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXmailpoetuserflags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXoptions: Data: 1.64MB + Index: 0.04MB + Engine MyISAM Iv3EP4NXpostmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM Iv3EP4NXposts: Data: 0.01MB + Index: 0.01MB + Engine MyISAM Iv3EP4NXtermmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXterms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM Iv3EP4NXtermrelationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXtermtaxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXusermeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM Iv3EP4NXusers: Data: 0.00MB + Index: 0.01MB + Engine MyISAM Iv3EP4NXwcadminnotes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwcadminnoteactions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwccategorylookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwccustomerlookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwcdownloadlog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwcordercouponlookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwcorderproductlookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwcorderstats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwcordertaxlookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwcproductmetalookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwcratelimits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwcreservedstock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Iv3EP4NXwctaxrateclasses: Data: 0.00MB + Index: 0.01MB + Engine MyISAM Iv3EP4NXwcwebhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

Post Type Counts

attachment: 1 mailpoet_page: 1 page: 7 post: 2

Security

Secure connection (HTTPS): ✔ Hide errors from visitors: ✔

Active Plugins (3)

Jetpack: by Automattic – 10.5 MailPoet 3 (New): by MailPoet – 3.76.0 WooCommerce: by Automattic – 6.1.0

Inactive Plugins (3)

Akismet Anti-Spam: by Automattic – 4.2.1 Google Listings and Ads: by WooCommerce – 1.10.0 Hello Dolly: by Matt Mullenweg – 1.7.2

Dropin Plugins (1)

maintenance.php: maintenance.php

Settings

API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: right_space Thousand Separator: Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5)

Connected to WooCommerce.com: –

WC Pages

Shop base: #6 - /index.php/shop/ Cart: #7 - /index.php/cart/ Checkout: #8 - /index.php/checkout/ My account: #9 - /index.php/my-account/ Terms and conditions: ❌ Page not set

Theme

Name: Twenty Twenty-One Version: 1.3 (update to version 1.4 is available) Author URL: https://wordpress.org/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔

Templates

Overrides: –

Action Scheduler

Complete: 2 Oldest: 2022-01-17 09:37:32 +0000 Newest: 2022-01-17 10:25:25 +0000

Status report information

Generated at: 2022-01-17 10:26:25 +00:00 `

Isolating the problem

  • [X] I have deactivated other plugins and confirmed this bug occurs when only WooCommerce plugin is active.
  • [ ] This bug happens with a default WordPress theme active, or Storefront.
  • [ ] I can reproduce this bug consistently using the steps above.

Source: link

lanej0Answered 4 months ago

Hi @Roberta1999,

A great place to start troubleshooting this sort of issue is by checking out your server logs. Depending on your hosting provider, they might have logs available to you through some sort of dashboard, or if you have direct shell access you can take a look at the logs there to see what type of error you're getting.

Let us know if you need any help interpreting the log results.

Roberta1999Answered 4 months ago

errors show these things error

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